Estimate how many messages your Copilot agent will consume — and what it will cost. Works for both internal employee agents and external customer-facing copilots.
This determines how consumption is measured and billed by Microsoft.
Adjust the sliders to match your expected usage patterns. Results update instantly.
Based on your inputs. Adjust sliders in the previous step to update these figures.
Want to understand your Copilot costs in detail?
Our team can audit your current usage, model future scenarios and help you right-size your investment.
Microsoft Copilot Studio uses "messages" as its unit of consumption. Understanding what consumes messages — and how to manage the cost — is essential before you build.
Each exchange in a conversation with a Copilot agent counts as one or more messages. Classic bot logic consumes 1 message per turn. Generative AI responses consume 2 messages per turn.
Every Microsoft 365 Copilot licence includes 25 tenant messages per user per month — shared across all agents your organisation publishes. This is your free allowance before any extra spend.
When your agents need more messages than your included quota, you purchase capacity packs. Each pack gives you 25,000 additional messages per month.
Our team can help you model usage scenarios, architect your agent for cost efficiency, and ensure your deployment is governed correctly from day one.